Technology Service Desk

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Welcome to the Office of Information Technologies Technology Help Desk (powered by TeamDynamix).

The service allows students, applicants, faculty and staff to submit a service request or report a problem to OIT.  

The Help Desk is available via mobile devices allowing users to request help from cell phones and tablets or users can continue to reach OIT by phone, email or walk-in location

Log in with your RIDER KEY user id and password

Guide to using the Help Desk Portal

Request Help Button Use the Request Help button to enter a ticket into the Help Desk system.
Find an Answer button Use the Find an Answer button to search the OIT knowledgebase to find solutions and answers to common technology problems and questions.
Password Help button Use the Password Help button to reset your RIDER KEY password.
Report a Classroom Issue Button To report a classroom issue quickly, click on the Report a Classroom Issue button.