Skip to Main Content Skip to Footer
Rider University Home

Popular Searches

  • Bookstore
  • Campus Directory
  • Campus Map
  • Canvas
  • Commencement
  • Housing and Dining
  • Human Resources
  • Majors and Programs
  • Parking
  • Transcript Requests
  • myRider

Header Menu (Mobile)

About
  • Why Choose Rider
  • Historic Rider
  • Virtual Tour
  • Rider Results
  • Upcoming Events
  • News@Rider
  • Campus Directory
  • Offices and Services
  • Leadership
  • Consumer Information
  • Commencement
  • Contact Us
Academics
  • Program Finder
  • Colleges and Schools
  • Experiential Learning
  • Academic Calendars
  • Academic Support Services
  • Academic Programs and Opportunities
  • Career Development and Success
  • Centers and Institutes
  • Course Catalog
  • University Library
Admissions
  • Apply Now
  • First-Year Admissions
  • Transfer Admissions
  • Graduate Admissions
  • International Admissions
  • Continuing Education Admissions
  • University Partnerships
  • Veterans and Military
  • Visit Options
  • Contact Admissions
Tuition and Aid
  • Financial Aid and Scholarships
  • Tuition and Fees
  • First-Year and Transfer Student Resources
  • Returning Student Resources
  • Graduate Student Resources
  • Continuing Education Student Resources
Student Life
  • Housing and Dining
  • Campus Events and Traditions
  • Activities and Organizations
  • Community Engagement and Belonging
  • Fraternities and Sororities
  • Health and Wellness
  • Arts and Culture
  • Intramural and Club Sports
Athletics
  • Go Broncs Website
  • Athletic Facilities and Directions
  • Upcoming Events
  • Apply
  • Visit
  • Inquire
    • Gmail
    • Canvas
    • myRider
    • Report an incident
    • BroncNation
    • 25Live
    • Zoom
    • Technology HelpDesk
    • Facilities Work Orders
    • Campus Directory
    • Apporto
    • Prospective Students and Families
    • Prospective Faculty and Staff
    • Current Students
    • Current Faculty and Staff
    • Alumni
  • Give
Home
  • Apply
  • Visit
  • Inquire
    • Gmail
    • Canvas
    • myRider
    • Report an incident
    • BroncNation
    • 25Live
    • Zoom
    • Technology HelpDesk
    • Facilities Work Orders
    • Campus Directory
    • Apporto
    • Prospective Students and Families
    • Prospective Faculty and Staff
    • Current Students
    • Current Faculty and Staff
    • Alumni
  • Give
  • About
    Why Choose Rider
    Historic Rider
    Virtual Tour
    Rider Results
    Upcoming Events
    News@Rider
    Campus Directory
    Offices and Services
    Leadership
    Consumer Information
    Commencement
    Contact Us
  • Academics
    Program Finder
    Colleges and Schools
    Experiential Learning
    Academic Calendars
    Academic Support Services
    Academic Programs and Opportunities
    Career Development and Success
    Centers and Institutes
    Course Catalog
    University Library
  • Admissions
    Apply Now
    First-Year Admissions
    Transfer Admissions
    Graduate Admissions
    International Admissions
    Continuing Education Admissions
    University Partnerships
    Veterans and Military
    Visit Options
    Contact Admissions
  • Tuition and Aid
    Financial Aid and Scholarships
    Tuition and Fees
    First-Year and Transfer Student Resources
    Returning Student Resources
    Graduate Student Resources
    Continuing Education Student Resources
  • Student Life
    Housing and Dining
    Campus Events and Traditions
    Activities and Organizations
    Community Engagement and Belonging
    Fraternities and Sororities
    Health and Wellness
    Arts and Culture
    Intramural and Club Sports
  • Athletics
    Go Broncs Website
    Athletic Facilities and Directions
    Upcoming Events

Popular Searches

  • Bookstore
  • Campus Directory
  • Campus Map
  • Canvas
  • Commencement
  • Housing and Dining
  • Human Resources
  • Majors and Programs
  • Parking
  • Transcript Requests
  • myRider
Distance Learning Process for Resolving Complaints

Distance Learning Process for Resolving Complaints

  • Home
  • About Rider
  • Consumer Information
  • Distance Learning Process For Resolving Complaints

Consumer Information

  • Report and Support: Incident Reporting Forms
  • Handbooks and Policies
  • Blackbaud Notification
  • Cookie Policy
  • Distance Learning Process for Resolving Complaints
  • Privacy Policy
  • Student Complaint Procedures

Consumer Information

  • Report and Support: Incident Reporting Forms
  • Handbooks and Policies
  • Blackbaud Notification
  • Cookie Policy
  • Distance Learning Process for Resolving Complaints
  • Privacy Policy
  • Student Complaint Procedures

Rider University believes that the vast majority of student complaints, grievances, or concerns can be handled in a fair and expeditious manner internally. Students residing both inside and outside the State of New Jersey must first try to resolve their complaint by contacting their College’s Dean’s office.

Complaints related to Grades, Academic Policies, or Student Conduct follow the Policies section of the Academic Catalog or the Student Code of Conduct manual available on the Rider website.

If a complaint that does not relate to Grades, Academic Policies, or Student Conduct cannot be resolved, or if a student wishes to challenge the decision of their complaint, the student can appeal their complaint within two years of the incident occurring. Students who wish to escalate their complaint may follow one of the appropriate steps outlined below:

  1. Contacting Rider University’s Accreditor, The Middle States Commission on Higher Education, at 1007 North Orange Street, 4th Floor, MB #166, Wilmington, DE 19801, complaints@msche.org or by visiting www.msche.org/complaints/.
  2. Contacting the SARA portal agency in the home state of the institution against which the complaint has been lodged. That agency shall notify the SARA portal agency for the state in which the student is located of receipt of that appealed complaint. For more information, visit www.nj.gov/highereducation/SARA.shtml.
  3. Contacting their state’s designated department of education or consumer affairs. For students residing in the State of New Jersey, contact Office of Secretary of Higher Education, P.O. Box 542, Trenton, NJ 08625-0542 or by visiting https://nj.gov/highereducation/OSHEComplaintInstructions.shtml. Students who reside outside of New Jersey may contact their state’s designated office from the list below:

StateAgency Information & URL to Complaint Process / Form (When Available)
AlabamaAlabama Commission on Higher Education
AlaskaAlaska Commission on Postsecondary Education
ArizonaArizona State Board for Private Postsecondary Education
ArkansasArkansas Department of Higher Education
CaliforniaCalifornia Bureau for Private Post-secondary Education
ColoradoColorado Department of Higher Education
ConnecticutThe Connecticut Office of Higher Education
DelawareDelaware Department of Education, Higher Education Office. Contact Information: (302) 735-4120, dheo@doe.k12.de.us
District of ColumbiaDistrict of Columbia Office of the State Superintendent of Education, Higher Education Licensure Commission
FloridaFlorida Department of Education
GeorgiaGeorgia Nonpublic Postsecondary Education Commission
HawaiiHawaii Post-secondary Education Authorization Program
IdahoIdaho State Board of Education
IllinoisIllinois Board of Education
IndianaIndiana Commission for Higher Education
IowaIowa College Student Aid Commission
KansasKansas Board of Regents
KentuckyKentucky Council on Postsecondary Education
LouisianaLouisiana Board of Regents
MaineMaine Department of Education
MarylandMaryland Higher Education Commission
MassachusettsMassachusetts Department of Higher Education
MichiganMichigan Department of Education (MDE)
MinnesotaMinnesota Office of Higher Education
MississippiMississippi Commission on College Accreditation
MissouriMissouri Department of Higher Education
MontanaMontana University System, Montana Board of Regents
NebraskaStudent Complaints Against Postsecondary Institutions
NevadaNevada Commission on Postsecondary Education
New HampshireNew Hampshire Department of Education
New MexicoNew Mexico Higher Education Department
New YorkNew York Office of College and University Evaluation
North CarolinaNorth Carolina Post-Secondary Education Complaints
North DakotaNorth Dakota University System
OhioOhio Board of Regents
OklahomaOklahoma State Regents for Higher Education
OregonHigher Education Coordinating Commission
PennsylvaniaPennsylvania Department of Education
Puerto RicoPuerto Rico Council of Education
Rhode IslandRhode Island Board of Governors for Higher Education
South CarolinaSouth Carolina Commission on Higher Education
South DakotaSouth Dakota Department of Education
TennesseeTennessee Higher Education Commission
TexasTexas Higher Education Coordinating Board
UtahUtah Division of Consumer Protection
VermontVermont Department of Education
VirginiaState Council of Higher Education
WashingtonWashington Student Achievement Council
West VirginiaWest Virginia Higher Education Policy Commission
WisconsinWisconsin Department of Public Instruction
WyomingWyoming Department of Education

Consumer Information

  • Report and Support: Incident Reporting Forms
  • Handbooks and Policies
  • Blackbaud Notification
  • Cookie Policy
  • Distance Learning Process for Resolving Complaints
  • Privacy Policy
  • Student Complaint Procedures
Apply
Visit
Inquire
Give

Rider University
2083 Lawrenceville Road
Lawrenceville, NJ 08648

Main: 609-896-5000
Admissions: 800-257-9026

Information on rider.edu may be subject to change.

connect with us

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • TikTok

Visit

  • Events for Prospective Students
  • Directions to Campus
  • Campus Map
  • Virtual Tour
  • Contact Admissions
  • Events for Prospective Students
  • Directions to Campus
  • Campus Map
  • Virtual Tour
  • Contact Admissions

Get Help

  • Contact Us
  • Transcript Requests
  • Offices & Services
  • Public Safety
  • Academic Program Finder
  • Title IX
  • Contact Us
  • Transcript Requests
  • Offices & Services
  • Public Safety
  • Academic Program Finder
  • Title IX

Engage

  • Give
  • Alumni
  • Events & Performances
  • myRider
  • Job Opportunities
  • Give
  • Alumni
  • Events & Performances
  • myRider
  • Job Opportunities

Stay Informed

  • Campus Updates
  • News@Rider
  • University Library
  • University Marketing & Communications
  • Campus Updates
  • News@Rider
  • University Library
  • University Marketing & Communications
© Rider University
Privacy Policy Cookie Policy Contact Us