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FAQs

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Q. Am I eligible for counseling services?
A. Full-time, degree-seeking students as well as part-time students living on campus who are currently enrolled at Rider University are eligible for counseling services. Other students may be eligible at the discretion of the center’s director.

Q. Can I trust that counseling will be confidential?
A. We are ethically committed to confidentiality and federal/state law requirements. This means that even your attendance in counseling is kept private and confidential. The law states that there are four exceptions to this general rule: a) you may request (by means of a signed release) that your counselor may reveal information to other individuals or agencies of your choice; b) in instances where there is imminent danger of serious harm to yourself or others, a counselor may reveal that information to prevent harm; c) in cases involving physical and/or sexual abuse of children or endangered adults, the counselor must report such abuse; and (d) where otherwise mandated by court order or state/federal law.

Q. Who would be my counselor?
A. At your first appointment you would see a counselor who will provide an intake evaluation. Following the intake, your individual case will be reviewed. If you are going to continue treatment at Counseling Services, you will be assigned to a counselor. Some of our staff members are counselors-in-training and work under the supervision of senior staff members.

Q. How long do I need to wait until I can see a counselor?
A. Counseling Services is fully committed to scheduling you an appointment as soon as possible.

Q. How much does it cost?
A. Services provided are free.

Q. Would I be able to get a psychiatric consultation if I need one?
A. We do not have a psychiatrist on staff at Rider University.  We can, however, assist students in finding a referral to a psychiatrist in the community.

Q. What should I expect counseling to be like?
A. Counselors have different personal styles; however, we all share a compassion for your personal story and feel that the counseling relationship can make a difference in the life of a client. If you are committed to change, you may be surprised by how much you can grow.

Q. What would I talk about with a counselor?
A. You may talk about anything at all that concerns you. As a college student, some examples of the concerns you may have and want to discuss are:

  • Personal concerns
  • Academic concerns
  • Sexual concerns
  • Drug/alcohol concerns
  • Relationship concerns
  • Roommate concerns
  • Family concerns
  • Eating disorder concerns
  • Anxiety concerns
  • Stress concerns

Q. Do my parents or professors or anyone else on campus have to know if I see a counselor?
A. The counseling relationship is strictly confidential. No information about you will be released to anyone without your written permission, except in the rare case that you are in danger of harming yourself or others.

Q. What if I feel that I just need someone to talk to?
A. That's fine with us. Feel free to call and make an appointment, we'll be happy to see you!

Q. What if I don’t really know what my problem is, but feel that something is just not right? Is counseling right for me?
A. Definitely. You and your counselor will work together to clarify, uncover and "sort out" what might be troubling you.

Q. What are the hours at Counseling Services?
A. The normal hours for appointments are 9:00 a.m. to 4:00 p.m., Monday through Friday, while school is in session.