On Campus/ Inter -Campus

• Dial 4 digit extension
• Emergency
  Campus Public Safety – Dial 7777
  Lawrenceville Police – Dial 9 + 911
• Campus Directory Assistance* Dial 5325
• Non-EmergencyCampus Dispatch – Dial 5029
• Local Dial 9 + 7 digit number
• Information Mailbox
  Dial 2000 (from on campus)
  Dial 609 219-2000 (from off campus)
• Long Distance Dial 9 + 1 + area code + 7 digit number
• Telephone/Voice Mail Assistance
  Dial 3000 (from on campus)
  Dial 609 219-3000 (from off campus) or easypass.rider.edu

International

• Dial 9 + Calling Card Access Phone Number
  Then Follow Instructions

*Links to local and long distance free directory assistance:

• http://www.yellowpages.com/
• http://www.yellowbook.com/
• http://www.555-1212.com/
• http://www.anywho.com/
• http://www.whitepages.com/
• http://www.superpages.com/

VOICE MAIL

If you are on your phone and another call beeps you or if your phone rings 4 times and there’s no answer, the call will be forwarded to our Meridian voice mail system.
If you pick up your phone and hear a slow interrupted dial tone, you have voice mail messages. It is necessary to log in to your voice mailbox daily and delete your messages regularly.

FIRST TIME SET UP OF YOUR MAILBOX:

1. Log In

• Dial 4000 (from on campus) or Dial (609) 219-4000 (from off campus)
• Dial your 4 digit extension number and press #
• Dial your 5 digit default password and press #(Your default password is 1 + your 4 digit extension number)

2. Change your password (For security reasons change your temporary password immediately)

• Log in
• Dial 84
• Enter your new password and press # (Your password may be 6-16 digits or letters)
• Enter your new password again and press #
• To confirm the change, enter your default password (your extension number) and press #

3. Record your name (personal verification)

• Log in
• Dial 89
• Dial 5 and state your full name and press #

4. Record your personal greeting

• Log in
• Dial 82
• Dial 1 (for external) or Dial 2 (for internal) or Dial 3 (for temporary)
• Dial 5 and begin recording and press # to end recording

It is necessary to log in to your voice mailbox daily and delete your messages for optimum system use.

• To Get Messages - Dial 2
• To Delete Messages (You should delete messages as soon as possible) - Dial 76

To Send Messages (without logging in to voice mail)

• Dial 4988 (from on campus) or Dial (609) 219-4988 (from off campus)
• Dial the mailbox number and press #

VOICE MAIL COMMANDS

FEATURE OPERATIONS

Call Waiting (To answer a second call while on an established call)

• Ask first party to hold and depress the phone/flash key once to answer the second call or
• Hang up from the first call and the second call will ring through or
• Ignore the second call and after four rings, it will go to voice mail.

To alternate between calls:

• Depress the phone/flash key (alternating may not be available on some portable phones).

Note: you cannot transfer or conference either call.

To Deactivate Call Waiting

• Dial *72

To Activate Call Waiting

• Dial *71

3-Way Calling (To add a third party to your conversation)

• Ask party to hold.
• Depress phone/flash key.
• Dial 4 digit extension.
• When the called party answers, depress phone/flash.
• If busy or no answer, depress phone/flash key.

Note: It is necessary to hang up for three seconds before placing another call to avoid excessive billing.

Call Hold (To put a call on hold)

• Ask party to hold.
• Depress phone/flash key.
• Dial #4.
• To return to held call, depress phone/flash key.

Call Forwarding (To send your calls to another extension or to voice mail)

• Dial #1.
• Dial 4 digit extension number and hang up.

To Deactivate Call Forwarding

• Dial #1.(You will hear a confirmation tone.)

Last Number Dialed (To redial the last number you called)

• Dial *52*

Malicious Call Trace (To trace harassing phone calls)

• While on the live call:
• Depress phone/flash key.
• Dial *33. (You will hear a tone)
• Hang up.
• Call 7777 (Security emergency) to report incident.

It is a crime under both state and federal laws for anyone to make obscene or harassing telephone calls. These laws have penalties of imprisonment and/or a fine.