Laptop Support Program

Students admitted to Rider University prior to Fall 2012 with a supported laptop model and a valid manufacturer’s warranty are eligible for the Office of Information Technologies’ optional Laptop Support Program.  Students enrolled in this program receive Help Desk support, which includes all warranty repairs and allows students to use a loaner laptop while their laptops are being repaired.

You can join this program by signing the program agreement Form and returning it to the Help Desk. Students choosing to join this program will be assessed a $50 fee each term.

Supported laptop models are:

  • Dell Latitude D630
  • Dell Latitude E5400
  • Dell Latitude E5410
  • Dell Latitude E6320
  • Dell Latitude E6520
  • Apple MacBook
  • Apple MacBook Pro

Laptop repairs can be dropped off at the OIT Help Desk Monday – Friday between 8 a.m. and Noon or by appointment. Have questions or want to make an appointment? Contact the Help Desk at 609-219-3000 or at helpdesk@rider.edu.

Students admitted to Rider University for the Fall 2012 semester or later are not eligible for this program.