Email Resources

*** OIT Alert - Email Password Scam ***

Several email "phishing scams" have been targeting the Rider Community.

These messages appear to come from OIT, and ask users to reply to the message, or to go to a web site providing their username and password.

Please be advised that OIT will never ask for your password via email, and any messages asking you to do so, should be deleted immediately.

If you have already responded to one of these messages, you should change your password IMMEDIATELY!

Please contact the Rider Help Desk (609) 219-3000 for more information, or if you need assistance changing your password.

Rider University Email Resources Page

This page is a resource for the Rider Community to learn more about our email system and the 2008 migration process.

For more help, please contact the HelpDesk at 609 219 3000 or email us at helpdesk@rider.edu

The video tutorials below are not interactive. They are movies for you to watch and learn about various email related topics. So click, sit back, and enjoy.

Visit the Rider Email Frequently Asked Questions Page at http://www.rider.edu/technology/faq

Visit the Technology Training Page at http://www.rider.edu/training

Here is our training presentation for your review: Email Changes at Rider University Slideshow

Download a Thunderbird Rapid Reference sheet here (PDF format): Thunderbird Rapid Reference (PDF)
Moving messages between old, new, and local mailboxes. Click here to watch the video tutorial.
User Support Services workstation visit overview and expectations Click here to watch the video tutorial.
Deleting, purging, and the 30 day retention cycle. Click here to watch the video tutorial.
Webmail Overview Click here to watch the video tutorial.
Thunderbird Overview Click here to watch the video tutorial.
Email Features: Tags, Filters, Sorting, and Searching Click here to watch the video tutorial.
Best Practices Overview: 4D1A, Clearing your inbox, Trash isn't storage, Secure data doesn't go here. Click here to watch the video tutorial.
Saving Sensitive Attachments to the Secure G and H drives. Click here to watch the video tutorial.