Procurement, Support and Usage Policy

Mobile Device Procurement, Support & Usage Policy 

Except in limited cases, Rider University will not own mobile devices, or carry mobile device service contracts, for permanent assignment to individual employees. 

Devices and/or services covered by this policy include: 

  • Cell Phones and "Smartphones" (such as Blackberry's, iPhones, Android phones, etc) 

  • Handheld computers ( i.e. iPads, tablets, netbooks, etc) 

  • Service plans (i.e. voice, data, insurance) 

  • Software , apps, and accessories 

  • Broadband access (air) cards and/or service. DSL, cable or other home-based Internet service 

Justification for being issued a mobile device requires approval by your immediate supervisor in addition to the Vice President of your division or Dean of your college. Justification and approval are determined by considering (but not limited to) the following criteria: 

  • Safety requirements dictate that having mobile/remote communication capabilities is an integral part of performing job duties. 

  • More than 50% of work is conducted away from the employee’s work station and the employee is required to be contacted on a regular basis. 

  • Employee is on‐call outside of normal work hours. 

  • The job requires the employee to be immediately accessible to receive and/or make frequent business calls outside of working hours. 

  • Other special circumstances approved by the Vice President of your division. 

Allowances 

Cellular Telephones and Smartphones 
When there is an approved business need and where such business cannot be accommodated by the use of another University owned device, the university will provide individuals with an allowance towards the cost of owning the mobile device. The allowance is tax free to employees who can justify the use of a cellular telephone or smartphone for primarily business purposes. 

Tablets 
When there is an approved business need, and where such business cannot be accommodated by the use of another university owned device, the university will assign a tablet from the University’s pool of devices for a one year period and a fee reassessed annually. Alternatively, individuals may also use a personally owned tablet for business purposes as long as it is used in compliance with relevant university policies and guidelines and it is enrolled in the university “Mobile Device Management Service” in the event it is lost or stolen. Individuals are responsible for understanding policies and guidelines as well as registering the personally owned tablet by contacting the OIT Helpdesk . 

Software and Accessories 
Rider University does not reimburse individuals for the purchase of applications or accessories for mobile devices. Office of Information Technologies Approved: 12/2011 

Support 
Due to individual preference and the wide variety of mobile device brands and configurations available, Office of Information Technology (OIT) support for mobile devices is limited to providing the settings to connect to the university wireless network and email. OIT does not support device hardware or software and recommends purchasing an extended warranty and support. 

Device Usage, Confidential Data & Security 
In accordance with this and other University policies, University owned mobile devices are to be used in a responsible manner for work related purposes. 

  • Personally Identifiable Information (such as SSN or other sensitive data) is not to be stored or accessed in an unencrypted format. 

  • Devices must be password protected. 

  • The University may implement security capabilities (such as “remote wipe”) on certain devices when possible. 

  • Users must immediately report lost or stolen devices to the OIT Help Desk. 

All users are expected to have read, understand and follow all University policies, including the Rights and Responsibilities of Users of the Rider University Network , Guidelines for the use of Mobile Computing Devices and Guidelines for Information and Password Security.