IT Security
Anti-Virus software
As a student at the university, you are granted a license to use McAfee Anti-Virus Software. This application protects your computer against identified virus threats and some forms of spyware. Your license is valid while you are a student at the university.
Windows XP
After you have connected to RiderNet you may proceed to download McAfee Anti-Virus software. Visit the Software area of our site to download the software. Under the Coreware site you can click on the McAfee link and a window will pop up asking for your EasyPass account information. After you enter you EasyPass account information please select the appropriate link that refers to your Windows operating system.
Mac OS X
McAfee Anti-Virus is not available through the university for users of Apple Macintosh computers due to the low virus risk for the Macintosh platform. However, if you are using a Macintosh with Microsoft’s Virtual PC you are vulnerable to many of the same virus threats that Windows users have. In this case, you should follow the instructions for Windows XP users and install McAfee Anti-Virus on your Windows partition.
Alternatives to McAfee Anti-Virus can be used, but the Office of Information Technologies is unable to support them.
Spyware Detection
Spyware is software that is installed on your machine, usually without your consent or knowledge. In its least destructive form, it will cause pop-up ads, switch homepages, and change default search engine selections. It can also 'hijack' your Internet browser, log your passwords, personal information, and corrupt your operating system. The purpose of spyware is to collect information about the computer, its use and sends this to a third-party. The possibility for identity theft is very high, given the extent to which we use computers to meet our daily needs.
Another common symptom is the ability to connect to AIM, but not to any websites. Spyware is often bundled with other software applications, such as Instant Messengers, and Peer-to-Peer clients. In many cases deselecting Easy Install, will allow you to install the core application without the added spyware. Unfortunately, some forms of spyware are only detectable when using a spyware scanning tool.
RiderNet Managers will assist in issues involving problems with the university’s network. However, Rider University OIT does not remove spyware from student’s computers. Preventing spyware infestations is your best defense.
Protecting yourself
There are programs that can be used to remove some forms of spyware. Many of these are provided without charge for personal use. Scanning computers daily using updated spyware definitions is recommended for optimum protection and performance. While anti-spyware programs may not be able address all spyware problems, they are essential tools for keeping your computer operational, and your identity protected.
To our knowledge, no single anti-spyware program has been shown to be effective at removing all forms of spyware. A combination of tools may be needed to address a severe spyware infestation. This is a rapidly developing threat and, in some cases, it may be impossible to remove all spyware using automated tools. In such cases, it may be necessary for students to seek the aid of a competent outside technician. The office of Information Technologies does not recommend or endorse the services of outside service providers.
Two anti-spyware tools we have found useful are:
helpdesk@rider.edu | 609-219-3000 | Faculty/Staff Support | Student Support | FAQ
