Management Analyst

Court Services and Offender Supervision Agency

• Email Address: karen.schmitz@csosa.
• Phone: 202-220-5444
• Posting Date: 6/26/2008

Management Analyst, GS-0343-13
The following job is on the Court Services and Offender Supervision Agency website. If you are interested in applying please login to the Court Services and Offender Supervision Agency jobs site at: http://www.avuedigitalservices.com/csosa/applicant.html
Once you have logged in, please enter the code UWZTQ into the "Reference Code" field in the top right on the screen.

AGENCY BACKGROUND INFORMATION: The National Capital Revitalization and Self-Government Improvement Act of 1997 established the Court Services and Offender Supervision Agency as a federal agency on August 5, 2000.

The mission of the Court Services and Offender Supervision Agency (CSOSA) is to increase public safety, prevent crime, reduce recidivism, and support the fair administration of justice in close collaboration with the community. The Court Services and Offender Supervision Agency presents our nation’s capital with a unique opportunity to create a new level of offender supervision, which in turn will provide a safer environment for our citizens.

The strategic goals of the Agency are to 1) Establish strict accountability and prevent the population supervised by CSOSA from engaging in criminal activity, and 2) Support the fair administration of justice by providing accurate information and meaningful recommendations to criminal justice decision makers.

THIS IS NOT A LAW ENFORCEMENT POSITION.
This vacancy announcement may be used to fill future vacancies.

DUTIES:
The incumbent is a Management Analyst for the Standards and Compliance Unit and conducts a variety of policy and program analysis activities to measure performance, determine compliance with established policies, assess program effectiveness, and identify service gaps and/or redundancies. Plans and conducts management surveys and audits to evaluate programs ensuring that management policies, practices, and procedures are consistent with strategic goals and objectives of CSOSA. Develops recommendations for improved procedures, and internal and external controls to prevent fraud, waste, and abuse. Conducts case management audits of individual Community Supervision Officers' (CSO) caseloads to determine compliance with established policies and procedures.

Conducts comprehensive operational analyses and management studies to document work processes, identify barriers, redundancies, service gaps; determine discrepancies in policy and practice and evaluate resource allocation.

Works with the Office of Research and Evaluation to refine research questions, design studies and identify data need sources.

Prepares various statistical and narrative reports, charts/graphs to analyze and compare performance and to present study results. Develops project plans and evaluation matrices. Composes correspondence for the signature of a senior manager. Prepares a variety of correspondence giving guidance and direction to staff with respect to the requirements for data collection and reporting.

Presents study results and recommendations to agency senior staff. Prepares and delivers briefings to other specialists and program managers. Interprets and explains policy and procedures to a variety of audiences. May be required to negotiate implementation of recommendations with operating managers or other senior staff.

Writes a variety of manuscripts including written reports or results from research studies, program evaluations, performance and financial audits.

KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to apply basic qualitative and quantitative research methods sufficient to conduct trend analyses, evaluate acceptable measures of performance and identify deviations from the norms.

Ability to conduct interviews with agency officials, observe program operations, and use sound judgement to interpret discussions and report on observations for program analysis and evaluation purposes.

Ability to gather statistical data and information on program or administrative processes, policies and procedures; collaborate on data collection efforts; analyze information, and present findings and recommendations.

Skill in written communications required to prepare various statistical and narrative reports, prepare charts and graphs to compare and analyze performance.

ADDITIONAL REQUIREMENTS:
Specialized experience must be reflected in your work history and/ or resume in order to recieve further consideration.

This position requires that the applicant have experience in planning and conducting management surveys and audits to evaluate programs.

MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:
Qualifying experience for the GS-13 level includes one year of specialized experience at least equivalent to the GS-12 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position as a Management Analyst. Specialized experience equivalent to GS-12 includes experience in collecting, assembling, and analyzing data necessary to reach conclusions and recommend solutions to issues; selecting appropriate procedures and methodologies based on the issue being addressed; determining the appropriate quantitative and qualitative research methods to reach sound conclusions. Experience also includes conducting comprehensive operational analyses and management studies on all organizational functions as it relates to the structure and alignment, procedures, workflow and other subjects.

OTHER SIGNIFICANT FACTS:

Drug Testing: Appointment may be subject to random drug testing after selection.

Bargaining Unit Status: Eligible - Not Covered.

How to Apply: The primary method of applying for this vacancy is online via the Internet at www.avuedigitalservices.com/csosa/applicant.html. If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. If you are unable to apply online, you may call the contact phone number listed on this announcement to obtain a copy of the vacancy announcement, applicant qualification form (Form No. F-15566-AVUE), and instructions for completing the form. No other form of application will be accepted.

Applicants submitting proof documents can electronically attach them, or scan and attach them, to the employment application. If this is not possible, copies of documents can be faxed to 253-573-9869, or mailed to the following address: CSOSA, c/o Avue Technologies Corporation, ATTN: Direct Services, 1145 Broadway Plaza, Suite 800, Tacoma, WA 98402. All faxed or mailed proof documents must be identified with applicant's name and vacancy announcement number.

Applications and supporting documents must be submitted by 11:59 p.m. Eastern Standard Time on the closing date of the announcement to receive consideration.

Applicants who apply online will automatically receive email acknowledgement of receipt of their application.

Applicants must submit a complete application package by the closing date of this announcement.

Evaluation Methods: Your application will be evaluated according to the extent and quality of experience, education, and training. If you meet the basic qualification requirements, your application/resume will be evaluated against the knowledge, skills, and abilities required for this position. This evaluation determines which candidates will be referred to the selecting official for consideration.

EQUAL OPPORTUNITY EMPLOYER: Except where otherwise provided by law, there will be no discrimination because of color, race, religion, national origin, politics, marital status, disability, age, sex, sexual orientation, membership in an employee organization, or on the basis of personal favoritism.

CSOSA is an Equal Opportunity Employer.

REASONABLE ACCOMMODATIONS: Court Services and Offender Supervision Agency welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate those needs. If you need a reasonable accommodation for any part of the application and hiring process, please notify the CSOSA Office of Human Resources. The decision on granting reasonable accommodation will be on a case-by-case basis. The Agency is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Court Services and Offender Supervision Agency.

Relocation Expenses: Relocation expenses are not authorized.

A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation, drug testing, and favorable adjudication.

Failure to successfully meet these requirements will be grounds for termination.

U.S. Citizenship: Applicants must be U.S. citizens or nationals.

Generally, preference is granted to veterans who entered military service prior to October 14, 1976; or served on active duty during the period from August 2, 1990, through January 2, 1992, and who are otherwise eligible; or who served on active duty during the period beginning September 11, 2001, and ending on the last day of Operation Iraqi Freedom; or who have served in a military action for which they received a Campaign Badge or Expeditionary Medal. This includes the Armed Forces Expeditionary Medal (AFEM) awarded to those who participated in Operation Joint Endeavor or Operation Joint Guard. Also, you may be entitled to veterans' preference if you are a disabled veteran; you have received a Purple Heart; you are the spouse or mother of a disabled veteran; or you are the widow, widower, or mother of a deceased veteran. You will need to submit a Standard Form (SF) 15 and proof of your claim.

If you are claiming 5-point veterans' preference, or you are applying for consideration under the Veteran Employment Opportunity Act or Veteran Readjustment Authority, attach a copy of your DD-214 "Certificate of Release or Discharge from Active Duty" or other proof of eligibility. If you are applying for consideration under the 30% or more Disabled Veteran Authority, you must attach a SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level of the crediting plan for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

Appointment may require completion of a one-year probationary period.

Salary:  $82,961.00 - 107,854.00
Announcement #  OD 08-080-DEU-KS