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Information for Faculty

Counseling Students with Personal Concerns

At some point, most teachers find themselves having to counsel their students on other than purely academic matters. For many, it is an awkward role and a more difficult one than that of intellectual mentor. The following suggestions are offered as guidelines to effective counseling.

Know Your Limits
Although you are not expected to act as an "amateur psychologist," you can function as a concerned and understanding helper to students. In cases where you are uncertain about your ability to help a student, however, it is best to be honest about it. Trust your feelings when you think an individual's problem is more than you can handle and the help of a professional is warranted.

Clarify Your Role
When you assume or are placed in the counseling role, role conflicts are possible and must be understood. Some students may see you as a figure of authority, and this perception may make it difficult for you to be helpful. Other students will see you as a friend, which may make it difficult for you to act objectively in the academic or class management role.

Listen Objectively
Listening has frequently been called an art, but it is also a skill that can be acquired with practice. To listen to someone is to refrain from imposing your own point of view, to withhold advice unless it is requested, and to concentrate on the feelings and thoughts of the person you are trying to help, instead of your own. Listening is probably the most important skill used in helping and can be facilitated by allowing the student enough time and latitude to express thoughts and feelings as fully as possible.

What To Do If You Think A Student Needs Further Assistance
Although you will not be able to schedule an appointment for a student, you are advised to remind the student that Rider University has a counseling center with counselors experienced in dealing with various life issues. Encourage the student to make contact with the counseling center either by phoning Lawrenceville at (609-896-5157) or Princeton at (609-921-7100 x8275).